Factory Reset via Settings Menu - Model 4G A12 [Sep 2023 - onwards]

Created by Bettina Kabutz, Modified on Wed, 16 Oct at 3:53 PM by Bettina Kabutz

Factory Reset via the Settings Menu - Model 4G A12 (September 2023 - current)

The first step before resetting your CollecTin More is to Unregister your Fully Single App Kiosk licence.

On the Home Screen (blue with Give A Little and Support icons)
Swipe up from the bottom and tap > Fully Single App Kiosk
[IF you cannot see this: press the round android control on the bottom > Cogwheel icon for Settings > Apps > See all apps > Scroll down to Fully Single App Kiosk & tap > Open]
On the Fully Single App Kiosk Quick Settings, swipe from left to right to open the menu bar
Tap > Settings > Scroll down to > Other Settings
Scroll down to > Volume Licence Key & Tap
> UNREGISTER

Follow these steps to do a factory reset via the Settings Menu:

On the Home Screen (blue with Give A Little and Support icons)
Tap > Cogwheel (settings)
Scroll down to > System > Reset options > Erase all data (factory reset) > Erase all data
Wait until the reset is complete
The tablet should restart

Next, please continue with the Quickstart Steps for your device (model number on sticker on back), from 1. to 3. AND 6 (also included below).

>> CollecTin More 4G A12 with SumUp (Orange Top) Quickstart Guide

>> CollecTin More 4G A12 for SumUp (Purple Top) Quickstart Guide

>> CollecTin More 4G A12 with Stripe (Blue Top) Quickstart Guide

>> CollecTin More 4G 205 with SumUp (Orange Top) Quickstart Guide

>> CollecTin More 4G 205 with SumUp (Purple Top) Quickstart Guide

Quickstart Guide Last step after reset:

6. Set the Fully Single App Kiosk Schedules Wake up and Sleep Times

Swipe up from the bottom of the screen and tap on the circle icon in the bottom middle to return to the home screen
From there, swipe up anywhere on the screen to access the apps drawer
Tap on the “Fully Single App Kiosk” app icon (blue ‘f’)
[IF the app ask for permissions] :
- Tap 'OK’
- Tap on the ‘Fully Single App Kiosk’
- Tap the switch button to the right of ‘Allow from this source’ (the switch on the right should turn blue)
- Tap the triangle icon at the bottom left of the screen or the arrow at the top left until you are back to Fully’s main screen
You can type a custom PIN in the ‘Kiosk Exit PIN’ field; write the new PIN down (we cannot help if you forget/lose it!) or leave the default one in (“1111”)

Next,

Adjust the ‘Wake up and Sleep’ functions
- Swipe in from the left side of the screen to open the Fully menu
- Select ‘Settings’, then ‘Power Settings’
- Tap on ‘Schedule Wakeup and Sleep (PLUS) > Edit the default times to suit your preferences or tap on the rubbish bin icon to disable the function altogether; you can also add multiple wakeup and sleep times by tapping on the blue ‘ADD ANOTHER TIME’ button from the bottom left of the screen. Note: "Wake up" time is first, and "Sleep" time second.
- Tap the triangle at the bottom left of the screen until you are back to the Fully Single App Kiosk Quick Settings screen and carry on with the rest of the steps
Tap ‘START KIOSK MODE’
- Make sure the Test Mode toggle is off (grey) and select ‘YES’ on the confirmation pop-up
From the ‘Select a Home app’ menu, tap on ‘Fully Single App Kiosk’ (NOT Quickstep)
On the “Hmmm… One more try!” pop-up tap ‘RETRY’
Tap ‘Always’ on the “Use Fully Single App Kiosk as Home”
Your will now be taken to the Give A Little app
Lastly, to make sure the settings are not accessible while in Kiosk mode:
- Swipe up from the bottom of the screen and tap on the square to bring up the list of open apps
- Swipe to the right until the ‘CLEAR ALL’ option appears in the middle left of the screen, after all the apps
- Tap on ‘CLEAR ALL’ and wait for Give A Little to restart

NOTE: If after the reset you are prompted at any stage to purchase a new licence key for Fully, please get in touch and we will assist. Please take a photo of the message you are getting and send this to us on support@collectin.com