Exiting Safe Mode & Restarting in Normal Boot - 4G A12 and A13

Created by Bettina Kabutz, Modified on Tue, 29 Apr at 1:59 PM by Bettina Kabutz

If you have entered Safe Mode on your CollecTin More by mistake, this can be done by a combination of button presses.


Please see instructions based on your CollecTin More model (see sticker on back of unit).



Model A13 - Exiting Safe Mode


A long-pressing the Power Off option or Restart will both bring up the Safe Mode option. 

If you choose Yes, the device will boot into Safe Mode the next time it is turned on or restarted. In this case, the words Safe Mode will appear on the system's main interface. 


Once you see Safe Mode on the Screen, the device will return to normal mode after a normal shutdown or restart. Simply press and hold the power button until the Power Menu comes up, where you can restart the tablet to exit Safe Mode again.


This video shows all the steps:




Model 4G A12 - Exiting Safe Mode from the Boot Menu to select Normal Boot


If you have messages relating to safe mode or the tablet is currently operating in safe mode you may have accidentally entered a different boot mode by using a combination of button presses on your CollecTin More.


To correct this you need to get back into the Boot Menu and select Normal Boot, by following the below steps:

  • Power off the tablet by holding the Power button until a tiny menu pops up
    Tap "Power off" on the pop-up menu
  • Press and hold the Power and Volume up keys at the same time for about 10 seconds or until small white text appears on a black screen - this is the Boot Menu
  • NOTE: To select your Boot Mode - VOLUME UP is used to Navigate through the option, and VOLUME DOWN is OK/SELECT your chosen option.
  • Press Volume UP  to move to NORMAL BOOT
  • Press Volume DOWN to choose NORMAL BOOT
  • The CollecTin logo appears and after a few minutes the tablet restarts as normal




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