Parish Buying CollecTin More A15 with SumUp Quickstart Guide

Created by Bettina Kabutz, Modified on Fri, 20 Feb at 9:48 AM by Bettina Kabutz

CollecTin More A15 with SumUp Quickstart Guide for Parish Buying

- Issued 28th January 2026 - 


TABLE OF CONTENTS



Background and Contact Details

The CollecTin More is a collaboration between four organisations:

CollecTin

design, make and sell the CollecTin More itself

support@collectin.com 

+44 (0)20 4538 8855

SumUp

provide the payment services and the card reader

‘Support’ tab when logged in at me.sumup.com

Give A Little

supply the software

hello@givealittle.co

Daisy

power the SIM card if you need a mobile connection (not required if you have WiFi, see ‘Connect to the internet’ section)

collectin@daisycomms.co.uk call +44 (0)1282 609470


Prerequisites

A. Charge the device:

  • Take the CollecTin More out of its box
  • Lift the CollecTin More’s lid, place the card reader onto the tray and plug the cable in (do not install the cage yet)
  • Grab the 3m cable and insert the larger end into the handle (with the print towards the back of the device)
  • Connect the other end of the cable into the plug
  • Make sure the device is off
  • Plug the charger into a standard socket and let it charge until full (if you quickly tap the power button on the side you will see the charge percentage) or for at least 3 hours 
  • [IF you use a booster battery] Charge the battery separately with the provided cable; once both the CollecTin More and the battery are fully charged you can insert the battery into the handle


B. Set up your SumUp account

You will use your SumUp account to log-in to the SumUp website (https://me.sumup.com - where you can access transaction reports and do refunds), the Give A Little website (https://givealittle.co/login - where you can create/manage campaigns and access fundraising reports) and the Give A Little app on the CollecTin More.


In order to get the Parish Buying discounted rates, you must first set-up your SumUp account here: https://sumup.co.uk/parishbuying/

  • Click on the “Sign up now” button and follow the steps
  • NOTE: All SumUp charity accounts now require verification. This means that once a charity completes the registration process, onboarding will request additional documents to verify your account before you can start using it. These may include information about your charity and people added to the SumUp account. For further details, please look out for an email from SumUp Onboarding or a notification in your account. 

C. Set up your Give A Little account and claim the Parish Buying benefits

Parish Buying have arranged for members to have free access to the premium Give A Little software, which is normally from £7.50 per month. This allows you to add images and video, collect Gift Aid declarations, and set-up your CollecTin More through the Give a Little website. Use this link to connect your SumUp account to the Parish Buying Give A Little scheme and get the free premium membership: https://givealittle.co/parishbuying



Quickstart Steps

1. Start and unlock the device 

  • Once the unit has charged, press and hold the power button on the right hand side until the CollecTin logo appears on screen 
  • Wait until you see a white screen displaying “Unable to connect to internet”
  • Look for your device’s S/N under the base of the unit and write down the last 6 digits (this will be your unlock code):

S/N unlock code: ______________

  • Press and hold the power button again, then tap the padlock button that appears on screen
  • Enter the last 6 digits of your device’s S/N, located under the base of the unit (you can note this down somewhere else too) and tap “CONFIRM”
  • You should now see the home screen


2. Connect to the internet 

  • Tap the settings cogwheel icon on the home screen
  • Choose ‘Network and internet’, then ‘Internet’
  • Turn on Wi-Fi (the switch on the right should be teal)
  • Select your Wi-Fi network and enter the password for it, if any
  • Make sure it says ‘Connected’ under the network then press the circle at the bottom of the screen to return to the homepage
  • [IF you’d like to use the CollecTin More in areas without WiFi coverage] Activate the SIM card by signing-up using the webform on https://daisycomms.co.uk/collectin/ OR emailing Daisy Communications at collectin@daisycomms.co.uk. You can find the SIM serial number on the SIM card carrier (located under the base of the unit) to purchase a data plan. They offer 500mb per month for £42+VAT per year and it takes about a week to set up a new account


3. Log in to the Give a Little app 

  • Tap on the Give A Little app icon on the home screen
  • [IF a message about an update for the Give A Little app appears] Choose ‘Skip for now’
  • Choose ‘sumup card reader’, then ‘Login with sumup
  • Enter your SumUp login credentials and tap on ‘Log in’
  • You should now be taken to a screen with the Give A Little logo on a white background
  • Swipe in from the left of the screen to open the menu
  • Tap on ‘Check for updates’, then ‘Update’
  • Wait for the update to download then press ‘UPDATE’ on the prompt
  • The app should restart after the update (tap its icon if it doesn’t)


4. Set up your first campaign 

We recommend you set up your app campaigns on the Give A Little website (for guides and templates go to https://collectin.com/pages/support , tap on 'Search our Knowledge Base’, then enter ‘Design Templates’ into the search bar):

  • Go to https://givealittle.co/login and log-in with either your Give A Little or SumUp account details
  • Click on ‘Campaigns’ from the first row of options, then the blue ‘Add new campaign’ at the top right corner
  • Pick a campaign layout type, then select ‘App’
  • Enter the info requested at each step until your campaign is complete
  • If you prefer to use an image or video for the background, then it’s best to format this to 1024 pixels high x 600 pixels wide as it could cause the Give A Little app to crash otherwise.
  • Click on ‘Devices’ from the first row, then select your device 
  • Click on ‘Change campaign’ then pick your campaign from the list

Alternatively, here’s how you can do this on the CollecTin More:

  • Swipe in from the left of the screen to open the menu
  • Choose ‘Campaigns’ and tap the ‘ADD’ button
  • Pick a layout template
  • Enter the info requested in each step until your campaign is complete
  • Choose your campaign from the list
  • Select the blue ‘USE’ button


5. Make a test donation and secure the reader 

  • Choose an amount you wish to donate
  • The CollecTin will attempt to pair with the SumUp card reader
  • [IF more than one reader is found]:
    • Check the back of your SumUp reader (or its box) for a 17 digit S/N code, and write the last three digits down:


SumUp reader number: __________

    • Scroll through by swiping left and right until the reader serial number in the middle of the screen matches that of the correct unit
  • Tap ‘Connect’
  • Lift the lid and tap the black checkmark icon on the reader to confirm pairing
  • On the tablet screen, check the “Allow access to contacts and call history” checkbox and tap on “PAIR”
  • [IF the firmware update pop-up appears] Tap ‘OK’ and wait for the update to install
  • Tap ‘Done’ on the ‘Connected!’ Screen
  • The transaction should go through afterwards 
  • [IF you are taken back to the campaign page instead] Pick the desired transaction again and follow the instructions on screen
  • You can either tap a card on the top of the reader to complete the transaction or cancel the transaction by lifting the lid and tapping the grey X button on the card reader
  • A successful donation will take you to the thank you screen, then back to the donation amounts
  • Make sure transactions go through and the reader charges properly before the next steps!
  • Install the reader:
    • With the card reader in its place at the top of the CollecTin More AND plugged in, align the cage clips with the slots on the tray (the wide bezel should be at the bottom) 
    • Using a hand on each side, firmly push the cage down to click all 6 clips at once
    • The cage should be snug into place when fitted

 

6. Auto-lock feature 

Every time you enter Give A Little or restart the device, the software locks access to the tablet’s settings and power off/restart menu, preventing anyone from leaving the Give A Little app or turning the screen off.

In order to regain access, you’ll need to unlock the tablet again like you did in Step 1. 


7. Lock the Give A Little menu (optional) 

As an extra security feature, you can make the Give A Little app menu inaccessible from the device’s screen. To lock the menu:

  • Access the Give A Little menu and select ‘Lock Menu’ (alternatively, you can lock it on their website: https://givealittle.co)
  • Confirm menu lock by tapping ‘Lock the menu’ (WARNING: this action can ONLY be undone on the givealittle.co website!)
  • [IF you want to unlock the menu, for example to change a campaign]:
    • Head to givealittle.co and log in with your Give A Little details
    • Navigate to ‘Devices’ and you can manage your units from there, identify them, deploy campaigns, force updates, and lock/unlock their menus
    • NOTE: the CollecTin needs to be connected to the internet in order for this to work!


8. Auto Power On & Off feature (recommended) 

Having time off is recommended for the longevity of the tablet’s display. By default, the tablet turns itself off at 01:00 am and back on at 06:45 am. You can modify these times to suit your schedule better by following the steps below:

  • Unlock the tablet and tap the settings (cogwheel) icon on the home screen
  • Choose ‘Schedule power on & off’
  • From here you can: 
    • toggle the existing times on/off
    • tap on them to edit the time and frequency to suit your preferences
    • add multiple wakeup and sleep times by tapping on ‘ADD SCHEDULED TASKS’ button at the top right of the screen
    • tap on the rubbish bin icon to delete a specific time altogether
  • When finished, tap the triangle at the bottom left of the screen to go back to the settings menu or the circle at the bottom middle of the screen to get back to the home screen (where you can start Give A Little again)


How to Guides and Troubleshooting
For how-tos and trouble shooting support, please use this online Knowledge Base. You can either browse through the different topics or use the search bar at the top right to seek specific ones.

Issue

Solution

The CollecTin More won’t turn on.

Insert the static cable into the handle and leave to charge overnight. Ensure you are using the charger and cable supplied, as some mobile phone chargers are unable to provide sufficient power. Press and hold the power button for up to 20 seconds.

The CollecTin More works on Wifi, but not on mobile data.

Have you activated the SIM with Daisy? If not please do so using the webform on https://daisycomms.co.uk/collectin/, quoting the serial number on the SIM card carrier, on the base of the unit. Please check in Settings>Network and Internet>Mobile network that ‘Roaming’ and ‘Mobile data’ are both turned on. For more details search for ‘SIM Settings A15 Daisy’ on our online Knowledge Base.

A blue landscape menu has appeared on the screen.

Use the volume keys to highlight the last option (Reboot) and select it with the power button to restart the device. Alternatively, you can press and hold the power button (lower button on the right hand side) for 10 seconds to restart the CollecTin.

I can’t log into the Give A Little app or donations are failing.

You may have insufficient WiFi or mobile signal. Try moving the unit, or buying a WiFi booster.

“Reader not found” during a transaction.

1. Check the Give A Little app version is the latest one in the Menu>Check for Updates.

2. Reset the card reader’s bluetooth: 

    • Lift the lid and hold the power button (at least 8 seconds). 
    • Release the power button once the SumUp logo appears on the screen; your SumUp device is now rebooting.

3. Now try connecting the reader again through the Give A Little menu > ‘Connect reader’.

For detailed instructions and videos search our online Knowledge Base for ‘Reset SumUp Bluetooth’.

Stuck on a screen with "Unable to connect to the internet. Please check your network connection" or "Network unavailable"

Please consult our Support Article on the Knowledge Base. Type ‘Unable to connect into the search bar. 



Quickstart PDF Download

Click on the document below to download the Quickstart Guide PDF.


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