Identify your CollecTin and find your Quickstart Guide

Created by Bettina Kabutz, Modified on Fri, 23 Jan at 1:46 PM by Bettina Kabutz

Looking for the corresponding Quickstart Guide for your CollecTin? You have come to the right place. 


CollecTin Solo customers, find the links under step 1, CollecTin More customers please follow the easy steps 1-2-3 with links under step 3.


Steps...

1 - Identify your CollecTin Type - CollecTin Solo or CollecTin More 

2 - Identify your card reader

3 - Identify your model.


Follow these steps and click on the hyper-linked Quickstart Guides.


Step 1. CollecTin Type - CollecTin Solo or CollecTin More 


CollecTin Solo
Get your guides on these links:

CollecTin Solo Quickstart Guide
or
Parish Buying CollecTin Solo Quickstart Guide for Church of England customers

CollecTin More
Continue with steps 2 and 3 to navigate
to your corresponding Quickstart Guide


Step 2. Identify your Card Reader

Lift the lid of your CollecTin More and look at the card reader.

  • SumUp Solo Lite - White & square 
  • SumUp Air - White & square 
  • Stripe WisePad 3 - Black & rectangular
  • Zettle Reader 2 - White & rectangular (all support is provided by Wil-U)



Step 3. Identify your Model


The easiest way, is by looking at the sticker on the back (from Oct'22 onwards) or checking your purchase date. If these are not available or accessible (unit in a Secure Mount), look at your Settings or your Home Screen as detailed below.


Note: The Parish Buying Quickstart Guides are for Church of England customers.


CollecTin More ModelsCorresponding Quickstart Guide Links

Model A13 - November 2024 to date

  • Sticker on the back with model number
  • > Support > About Tablet > A13
  • Blue background
  • Square Give A Little icon to the left 
  • Lift lid for chip & pin icon on front

SumUp

Stripe

Model 4G A12 - September 2023 to October 2024

  • Sticker on the back with model number
  • > Settings > About > K809
  • Blue background
  • Square Give A Little icon
  • Lift lid for chip & pin icon on front

SumUp

Stripe
Model 4G 205 - October 2022 to August 2023
  • Sticker on the back with model number
  • No "About" under Settings
  • Blue background
  • Round Give A Little icon

SumUp
Model 4G - November 2021 to July 2022 
  • No model number on the sticker on the back
  • > Settings > About > android10
  • Blue background 
  • Square Give A Little icon

SumUp
Model 3G - Pre November 2021
  • No sticker on the back
  • Grey or "Parish Buying" background
  • Square Give A Little icon
  • Orange or green support icon

SumUp



Still unsure? – Contact us here.







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