How do I change the SIM?

Created by Bettina Kabutz, Modified on Tue, 09 Apr 2024 at 11:30 AM by Bettina Kabutz

If you need to access the SIM card in your CollecTin More, it is inside the tablet.

Firstly, switch your tablet off, by holding the Power button > Power off


Step 1: Remove the Tablet from your CollecTin More Casing


Video: How to remove your tablet from the CollecTin More



Step 2: Remove your SIM from your Tablet


How you gain access to the SIM card, and where to change settings will depend on your CollecTin More model



CollecTin More Model 4G 205 Android (October 2022 - July 2023) and 4G A12 (August 2024 - current)


Video: How to access the SIM card on your 4G 205 android tablet

Video: How to access the SIM card on your 4G A12 android tablet


Once the SIM is inserted, start up your tablet.

> Press and hold the power button until the CollecTin logo appears on screen
> Wait for the tablet to boot up

> [IF the ‘Update preferred SIM card?’ pop-up appears] Tap ‘YES’
 >> Wait for the SIM configuration. When this is complete:
 -  the empty triangle to the left of the battery indicator (at the top left part of the screen) should now be partially or         completely full (depending on the signal strength)
-  two 4G icons should appear: one on top of the signal indicator and another to the left of it.

When changing the SIM card, APN settings need to be updated, although some may vary depending on your SIM provider. The setting unique to your SIM card provider are the ones between “” in the text below, which you can get from them.


SIM card APN Settings - 4G 205 / 4G A12
– On the Home Screen, tap the Settings icon (looks like a cog)
– Select Network & Internet; then Mobile network
– Tap Access Points Names


For Daisy Communications SIM
– Select Daisy OR Tap the + symbol, top right, and then on Name and enter “Daisy” and tap OK
– Tap APN and enter “Pkp18-inet” and tap OK
– Tap on the three vertical dots in the top right of the screen and select Save.
– Finally tap in the circle on the new “Daisy” row you’ve just made, to select it and put a green circle inside

For Your Own SIM from a Different Provider
– Tap the + symbol, top right, and then on Name and enter “Network Name as provided to you” and tap OK
– Tap APN and enter “Setting as provided by your SIM provider” and tap OK
– Tap on the three vertical dots in the top right of the screen and select Save.
– Finally tap in the circle on the new “Network Name as provided to you” row you’ve just made, to select it and put a green circle inside


-//-


CollecTin More Model 4G Android (November 2021 – July 2022)


Video: How to access the SIM card on your 4G android tablet


When changing the SIM card, APN settings need to be updated, although some may vary depending on your SIM provider. The setting unique to your SIM card provider are the ones between “” in the text below, which you can get from them.


SIM card APN Settings - 4G
– On the Home Screen, tap the Settings icon (looks like a cog)
– Select Network & Internet; then Mobile network
– Tap Advanced, then Access Points Names at the bottom.


For Daisy Communications SIM
– Select Daisy OR Tap the + symbol, top right, and then on Name and enter “Daisy” and tap OK
– Tap APN and enter “Pkp18-inet” and tap OK
– Tap on the three vertical dots in the top right of the screen and select Save.
– Finally tap in the circle on the new “Daisy” row you’ve just made, to select it and put a green circle inside

For Your Own SIM from a Different Provider
– Tap the + symbol, top right, and then on Name and enter “Network Name as provided to you” and tap OK
– Tap APN and enter “Setting as provided by your SIM provider” and tap OK
– Tap on the three vertical dots in the top right of the screen and select Save.
– Finally tap in the circle on the new “Network Name as provided to you” row you’ve just made, to select it and put a green circle inside


-//-


CollecTin More Model 3G Android (Pre October 2021)


Video: How to access the SIM card on your 3G android tablet


When changing the SIM card, APN settings need to be updated, although some may vary depending on your SIM provider. The setting unique to your SIM card provider are the ones between “” in the text below, which you can get from them.


SIM card APN Settings - 3G
– On the Home Screen, tap the Settings icon (looks like a cog)
– Select Network & Internet; then Mobile network
– Tap Advanced, then Access Points Names at the bottom.

For Daisy Communications SIM
– Select Daisy OR Tap the + symbol, top right, and then on Name and enter “Daisy” and tap OK
– Tap APN and enter “Pkp18-inet” and tap OK
– Tap on the three vertical dots in the top right of the screen and select Save.
– Finally tap in the circle on the new “Daisy” row you’ve just made, to select it and put a green circle inside

For Your Own SIM from a Different Provider
– Tap the + symbol, top right, and then on Name and enter “Network Name as provided to you” and tap OK
– Tap APN and enter “Setting as provided by your SIM provider” and tap OK
– Tap on the three vertical dots in the top right of the screen and select Save.
– Finally tap in the circle on the new “Network Name as provided to you” row you’ve just made, to select it and put a green circle inside





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