Factory Reset via Settings Menu - Model 4G A12 [Sep 2023 - onwards]

Created by Bettina Kabutz, Modified on Mon, 12 Aug at 12:18 PM by Bettina Kabutz

Factory Reset via the Settings Menu - Model 4G A12 (September 2023 - current)

Follow these steps to do a factory reset via the Settings Menu:

On the Home Screen (blue with Give A Little and Support icons)
Tap > Cogwheel (settings)
Scroll down to > System > Reset options > Erase all data (factory reset) > Erase all data
Wait until the reset is complete
The tablet should restart

Next, please continue with the Quickstart Steps for your device (model number on sticker on back), from 1. to 3. AND 6 (also included below).

Quickstart Guide Last step after reset:

6. Set the Fully Single App Kiosk Schedules Wake up and Sleep Times

Swipe up from the bottom of the screen and tap on the circle icon in the bottom middle to return to the home screen
From there, swipe up anywhere on the screen to access the apps drawer
Tap on the “Fully Single App Kiosk” app icon (blue ‘f’)
[IF the app ask for permissions] :
- Tap 'OK’
- Tap on the ‘Fully Single App Kiosk’
- Tap the switch button to the right of ‘Allow from this source’ (the switch on the right should turn blue)
- Tap the triangle icon at the bottom left of the screen or the arrow at the top left until you are back to Fully’s main screen
You can type a custom PIN in the ‘Kiosk Exit PIN’ field; write the new PIN down (we cannot help if you forget/lose it!) or leave the default one in (“1111”)

Next,

Adjust the ‘Wake up and Sleep’ functions
- Swipe in from the left side of the screen to open the Fully menu
- Select ‘Settings’, then ‘Power Settings’
- Tap on ‘Schedule Wakeup and Sleep (PLUS) > Edit the default times to suit your preferences or tap on the rubbish bin icon to disable the function altogether; you can also add multiple wakeup and sleep times by tapping on the blue ‘ADD ANOTHER TIME’ button from the bottom left of the screen. Note: "Wake up" time is first, and "Sleep" time second.
- Tap the triangle at the bottom left of the screen until you are back to the Fully Single App Kiosk Quick Settings screen and carry on with the rest of the steps
Tap ‘START KIOSK MODE’
- Make sure the Test Mode toggle is off (grey) and select ‘YES’ on the confirmation pop-up
From the ‘Select a Home app’ menu, tap on ‘Fully Single App Kiosk’ (NOT Quickstep)
On the “Hmmm… One more try!” pop-up tap ‘RETRY’
Tap ‘Always’ on the “Use Fully Single App Kiosk as Home”
Your will now be taken to the Give A Little app
Lastly, to make sure the settings are not accessible while in Kiosk mode:
- Swipe up from the bottom of the screen and tap on the square to bring up the list of open apps
- Swipe to the right until the ‘CLEAR ALL’ option appears in the middle left of the screen, after all the apps
- Tap on ‘CLEAR ALL’ and wait for Give A Little to restart