Factory Hard Reset - Model 3G

Created by Bettina Kabutz, Modified on Fri, 24 May at 11:50 AM by Bettina Kabutz

Factory Hard Reset - 3G Model
[Dispatched pre November 2021]

1. Press and hold the volume up (top) and power buttons (bottom) for about 15 secs until the boot menu appears (Note: Continue holding when the screen goes black and boot will appear 5 secs later)

2. Select Recovery mode

3. Choose Wipe data/factory reset

4. Reboot 

5. Log onto your Wifi

6. Add the APN depending on which SIM card you are using

InfiSIM: Network & Internet > Mobile Network > Advanced > AccessPointNames > + > Name = mavoco, APN = mavoco > [three dots top right] > save > [backarrow] > select ‘mavoco’ radio button
or
Daisy: Network & Internet > Mobile Network > Advanced > AccessPointNames > + > Name = Daisy, APN = Pkp18-inet > [three dots top right] > save > [backarrow] > select ‘Daisy’ radio button


7. Update the Give a Little app, by clicking on the ’support’ icon on the homepage and use the link near the top of the page called ‘App Update’   


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